Secure, Private Pickup – On Your Schedule
Grab your order from a nearby UPS Access Point when it’s convenient for you.
Why choose local pickup?
We’re partnering with UPS to give you a more convenient and secure way to receive your order. With the UPS Access Point® service, you can pick up your package from nearby locations like The UPS Store, CVS, Michaels, Advance Auto Parts, and other trusted neighborhood retailers.
- No waiting at home or missed deliveries — pick up whenever it fits your schedule.
- Stored securely for pick up at your convenience— no missed or stolen deliveries
- Many locations are open evenings and weekends, with some open 24/7.
- Prevent kids or others at home from opening your order before you do.
How does it work?
During checkout, select "Location Near You" under the Ship To options, then choose a nearby UPS Access Point from over 20,000 convenient locations.
We’ll email you when your order is ready to collect. You will need to show a government-issued ID to pick it up — this quick step helps keep your delivery safe and secure.
The opening hours of the Access Point will be displayed at the time of selection and will also be included in your pickup email notice.
It’s also the greener choice
Choosing pickup from a UPS Access Point® is better for the environment!
By consolidating multiple deliveries to one location, UPS drivers travel fewer miles than making individual home stops.
That means fewer trucks on the road, lower emissions, and no wasted trips for re-deliveries.
Frequently Asked Questions
A UPS Access Point is a nearby business—like a UPS Store, CVS, Michaels, or Advance Auto Parts—where you can pick up your order at your convenience.
It’s more flexible and secure. You can choose a pickup spot that fits your schedule, avoid missed deliveries, and keep your package safe until you’re ready to collect it..
No, there’s no extra fee. It’s the same shipping rate you’d pay for home delivery—just more flexible and secure.
UPS Access Point takes approximately the same amout of time as a residential delivery.
You’ll receive an email as soon as your package arrives at your chosen location. That email will include the pickup address and any important details.
You’ll need a government-issued photo ID that matches the name on your order. This quick step keeps your delivery secure and ensures only you can collect it.
You will have 7 calendar business days to collect the package. You’ll receive reminder emails if your package hasn’t been picked up. If the package is not collected before the end of the 7th day, it will be returned to our warehouse.
If the package isn’t collected within the hold period, it will be automatically returned to us. You’ll receive a notification once that process begins. However when the return is processed by our warehouse, the refund will only be issued for the items and any sales tax that may apply, you will not be refunded any shipping fees you were initially charged.
Yes! UPS consolidates deliveries to fewer locations, which means fewer miles driven, fewer trucks on the road, and lower carbon emissions.
For security reasons, only the person whose name is on the order can pick up the package. UPS requires ID verification at pickup.